 |
 |
 |
 |
 |
 |
 |
 |
 |
| Leadership and Management |
 |
Leadership and motivation |
|
People management |
|
Building effective teams |
|
Managing change |
|
Recruitment and selection |
|
 |
 |
 |
 |
|
|
|
|
| Personal Development |
|
Springboard - personal development for women |
|
Navigator – personal development for men |
|
Spring Forward – personal development for managers |
|
|
|
|
|
|
|
|
|
| Soft Skills |
|
Self management |
|
Negotiation skills |
|
Train the trainer |
|
Presentation skills |
|
Facilitation skills |
|
Stress management |
|
The art of assertiveness |
|
Communication and rapport building |
|
Time management |
|
Customer care |
|
Telephone skills & optimizing tele-sales |
|
|
|
|
|
|
|
|
|
| Legislation |
|
Freedom of Information within local government |
|
Data protection within the work place |
|
|
|
|
|
We will design and deliver bespoke training courses on these subjects using the criteria agreed with the client.
|
|
 |
 |
 |
 |
|
|
